Heavy Duty Stair Climbing Trolley 925 lbs CT420SC
Tory Carrier Return & Warranty Policy
Personal Reason Returns
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Return within 30 days if unopened/unused, in original condition.
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Customer pays round-trip shipping + 15% restocking fee. Free shipping orders will deduct original shipping cost.
Wrong Product Received
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Don’t open/use. Contact service@torycarrier.com with order number & photos.
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After verification, return the product. We’ll ship the correct item at no extra cost.
Defective Product
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Contact service@torycarrier.com within 30 days with issue details & photos/videos.
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If confirmed defective & not repairable, choose free replacement or full refund.
General Return Terms
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Non-quality returns: must be unopened/new; customer pays round-trip shipping + 15% restocking fee.
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Opened/used items not eligible. Missing parts may incur extra fees.
Exchanges
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Return product first (after approval), then place a new order. Refund processed after return.
Return Process
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Contact service@torycarrier.com with reason & proof.
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Get solution & return instructions.
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Return item within 5 business days.
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Refund/exchange processed after inspection.
Refunds take 1-2 weeks depending on bank.
Material Handling Equipment Warranty
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1-year limited warranty:
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First 30 days: free repair.
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31 days–12 months: free repair; customer pays 50% shipping.
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After 12 months: customer pays repair + shipping.
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Questions? Contact service@torycarrier.com or 678-404-5087.
Product details
Tory Carrier CT420SC Automatic Stair Climber
The Tory Carrier CT420SC is an advanced and intelligent stair climbing trolley, designed for maximum safety and ease of operation. With a joystick controller, you can adjust direction, climbing mode, speed, and loading plate position. The plate automatically adjusts to the load’s center of gravity, ensuring safer and smoother movement on both stairs and flat surfaces.
Key Features
Super Powerful
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Load Capacity: Up to 925 lbs on stairs
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Ideal for transporting heavy equipment such as vending machines, photocopiers, wheelchairs, boilers, air conditioners, and more
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Most powerful model in the Tory Carrier stair climber lineup
Automatic Operation
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Controlled entirely by joystick for 360-degree movement
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Adjusts automatically for safe transport, even in narrow spaces (minimum platform size: 1500mm x 1500mm)
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Non-marking, anti-slipping crawler tracks for secure movement on all surfaces
Five-Speed Control
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Low speed (13 steps/min) for upstairs climbing with full load
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High speed (16 steps/min) for downstairs movement with full load
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Adjust speed based on load and environment for optimal performance
Large Battery Capacity
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Equipped with a fast-charging rechargeable lithium battery pack
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Fully charges in just 4 hours for extended use
Comparison: CT420C vs. CT420SC
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Support Wheels: The CT420SC includes retractable support wheels for the final staircase, unlike the CT420C
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Loading Plate Dimensions: Both models feature a loading plate size of 67 cm (Length) x 53 cm (Width)
Fast Delivery
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Ships from Tory Carrier's California warehouse with delivery typically within 7-10 days
User Documentation
| Model | ZW4250 |
| Item Weight | 70.5 lbs (32KG) |
| Material | Carbon Steel |
| Max Load Capacity | 551 lbs (250KG) |
| Battery Range | 38-84 Floors (≈1.1-2.4 hrs@35 steps/min)* |
| Highest Speed | 35 steps/min |
| Motor Type | DC Motor |
| Noise Level | **<70dB(A)** (Tested per ANSI S12.5) |
| Protection Grade | IP33 (Dust/Water Splash Resistant) |
| Stair Compatibility | - Riser Height: <8.27" (21CM) - Tread Depth: >9.84" (25CM) |
User Documentation
