Technical Support
Contact our team for help troubleshooting your equipment. Please include the model and a description of the issue.
Request support →Tory Carrier Service
Material Handling Equipment Service & Support
Get support for your Tory Carrier equipment, from troubleshooting and replacement parts to maintenance guidance. Share your product model and details of the issue so our team can help you find the next step.
How Can We Help?
Choose a starting point for your equipment or order.
Replacement Parts
Browse available parts or contact us for help identifying a part for your equipment.
Shop replacement parts →Product Manuals
Find product documentation for operation and maintenance. Contact us if you cannot locate your model.
Browse manuals (opens in a new tab) →Warranty & Returns
Review the applicable terms and contact our team if you have questions about your order.
View warranty policy →View return and refund policy →Before You Contact Service
To help us understand your request, please have the following information ready when available:
- Product model and serial number
- Order number or purchase date
- A description of the issue and any error codes
- Photos or a short video, if helpful
- Your location, if asking about on-site service
If you cannot find all of these details, contact us with what you have.
Maintenance Resources
Explore maintenance and usage guides for pallet jacks, stackers, and other material handling equipment.
Service Questions
How do I request technical support?
Use our contact form or email service@torycarrier.com. Include your equipment model, the issue, and your order information if available.
Can you help me find replacement parts?
Browse our replacement parts or contact us with your equipment model and the part you need. Availability and compatibility vary by product.
Is on-site service available in my area?
On-site service availability may vary by location and equipment. Contact our team with your location and service requirements to discuss available options.
Where can I find warranty and return information?
Review our warranty policy and return and refund policy. Terms and eligibility may vary by product and order.
Contact Our Service Team
Tell us about your equipment and how we can help.
Email: service@torycarrier.com
Phone: 888-927-9439
Service options, parts availability, warranty coverage, and on-site support may vary by product, location, and order. Contact us for details.
