Minimize Downtime, Maximize Uptime.

TC service delivers pragmatic, professional support for your material handling fleet — fast remote diagnostics, genuine spare parts and expert maintenance guidance. We focus on what matters: keeping your vehicles running reliably and safely.

Contact Service Request Remote Diagnostic FAQs

What You Get

Availability

Regional technician coverage and fast remote support — direct, pragmatic help when you need it.

Genuine Parts

We supply original TC parts to ensure fit, safety and longevity — shipped quickly from our distribution hubs.

Remote Diagnostics

Smart troubleshooting over secure channels: save time, avoid unnecessary truck rolls and restore operation faster.

Preventive Maintenance

Tailored maintenance plans and operator training to reduce breakdowns and extend component life.

Why choose TC Service?

Real expertise: Technicians trained on TC equipment and OEM procedures.
Genuine parts: OEM components stocked and shipped quickly to reduce downtime.
Smart triage: Remote diagnostic capability identifies faults and orders parts before an on-site visit.
Clear SLAs: Transparent response expectations — we’ll tell you what will happen and when.
Safety-first: Operator training and tailored recommendations to lower incidents and maintain compliance.

Maintenance Best Practices

Explore preventive maintenance strategies and practical tips to keep your fleet reliable and safe.

Read Maintenance Blog

Our Service Portfolio

Maintenance & Repair

Planned maintenance, emergency repairs and parts replacement — documented and traceable.

Spare Parts Supply

Genuine TC parts catalog with priority shipping for critical components.

Operator Training

Customized on-site or remote training to improve safety and handling efficiency.

Diagnostics & Troubleshooting

Remote diagnostics reduce time to resolution — we guide your team step-by-step or dispatch technicians if needed.

Safety Assessments

Risk assessments and recommendations to prevent incidents and protect operators.

Fleet Advice

Practical suggestions to optimize uptime, energy use and total cost of ownership.

Ready to reduce downtime?

Contact our service team for immediate remote diagnostics or service scheduling.

Email Service Request Remote Diagnostic

Note: On-site technician availability varies by region. We do not offer equipment rentals.

This is by far the most cost-effective forklift we’ve purchased

This is by far the most cost-effective forklift we’ve purchased. We’ve been using it every day since it arrived, and it’s very easy to operate and moves smoothly. The battery lasts through two full shifts, and a fast charge takes only about three hours. The turning radius is smaller than our old unit, which is a big plus for our tight warehouse space.

Tory Carrier was great to work with

Tory Carrier was great to work with.

The shipping company they used was not! But this is not their fault.

This piece of equipment has exceptional ability for its price point. I looked at several units from different manufacturers before deciding to go with the T-3049. For units with similar capabilities and specifications many vendors were charging nearly twice the price. I have only used this unit for a few days, but it works great, has some extra safety features (Panel covering the chain on the mast, beeping sound while in reverse) that are a plus. So far, I would highly recommend this unit and company.
Just ask them not to ship with AAA Cooper transportation.

Perfect

Sturdy Electric Pallet Jack with a Great Value

Purchased this refurb unit and could not be more happy! It is doing the job I need it to do and is very sturdy. We are using this to load Gaylord boxes filled with laptops onto a rail gate lift equipped box truck. The battery lasts quite some time and the pallet jack is quite capable of decent inclines with a load of 1200-1500lbs. Once you get accustomed to the safety limitations, operation is very smooth.

walk behind fork lift

fast delivery.very happy with product.