Motorized Stair Climbing Hand Truck With Edge Brake 463 lbs ZW7210GC
Tory Carrier Return & Warranty Policy
Personal Reason Returns
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Return within 30 days if unopened/unused, in original condition.
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Customer pays round-trip shipping + 15% restocking fee. Free shipping orders will deduct original shipping cost.
Wrong Product Received
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Don’t open/use. Contact service@torycarrier.com with order number & photos.
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After verification, return the product. We’ll ship the correct item at no extra cost.
Defective Product
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Contact service@torycarrier.com within 30 days with issue details & photos/videos.
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If confirmed defective & not repairable, choose free replacement or full refund.
General Return Terms
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Non-quality returns: must be unopened/new; customer pays round-trip shipping + 15% restocking fee.
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Opened/used items not eligible. Missing parts may incur extra fees.
Exchanges
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Return product first (after approval), then place a new order. Refund processed after return.
Return Process
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Contact service@torycarrier.com with reason & proof.
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Get solution & return instructions.
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Return item within 5 business days.
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Refund/exchange processed after inspection.
Refunds take 1-2 weeks depending on bank.
Material Handling Equipment Warranty
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1-year limited warranty:
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First 30 days: free repair.
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31 days–12 months: free repair; customer pays 50% shipping.
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After 12 months: customer pays repair + shipping.
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Questions? Contact service@torycarrier.com or 678-404-5087.
Product details
Lightweight & Durable
Crafted from a high-strength aluminum alloy frame, the Tory Carrier ZW7210GC features a foldable toe plate and non-slip rubber tires. Paired with a fast plug-in lithium battery, it delivers a lightweight yet sturdy solution built to last.
High Performance
Engineered for efficiency, this stair climber reaches speeds up to 34 steps per minute and climbs up to 117 floors on a single charge. With a 463 lbs load capacity, it performs like a traditional hand truck—only smarter.
Effortless Operation
User-friendly point-touch control, an ergonomic handle, and an automatic edge brake system ensure confident, one-person operation on stairs—safely and smoothly.
Versatile Applications
Maintain an upright posture and full control while transporting heavy loads. Ideal for moving photocopiers, drink crates, beer kegs, tire stacks, and more—across industries from logistics to retail.
What’s in the Box
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1× Tory Carrier ZW7210GC Electric Stair Climber
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1× Lithium Battery Pack
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1× AC Charger
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1× Safety Belt
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1× Repair Kit
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1× User Manual
Backed by a 12-month battery warranty and lifetime technical support. All products ship from our California warehouse for fast and reliable delivery.
Videos
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Model
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ZW7250GC
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ZW7210GC
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|---|---|---|
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Item Weight
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28.2KG
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27.8KG
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Max Loading Capacity
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250KG
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210KG
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Battery Capacity
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1128-1353 Steps (78-84 Floors)
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1620-1944 Steps (90-121 Floors)
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Low Speed
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22 Steps/Min
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22 Steps/Min
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High Speed
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30 Steps/Min
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30 Steps/Min
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Brake
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YES
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YES
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Nosie Volume
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<70dB
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<70dB
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Protection Grade
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IP54
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IP54
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Staircase Requirement
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Height<21CM
Depth >25CM |
Height<21CM
Depth >25CM |
User Documentation
Customer Reviews
This item was a good solution in my case, the elevator in my building does not work, after a few months of using the hand truck , I think I made the right decision on buying it. I was pulling 120 to 180 pounds on a regular hand truck going upstairs one floor up it was a brutal, but now everything is easier, I will recommend get the insurance just in case, and train pulling up heavy objects and small objects before you use it , it can be dangerous, make sure you trained well with low speed and fast speed, I have chosen middle speed when I use heavy load. PLEASE TRAIN WELL BEFORE USING IT. other then that this a good purchase.
Purchased this item and it has saved so much time and energy! It is easy to set up and put together and works as advertised. Had a couple questions and the XSTO customer service team has been especially helpful in communicating answers. Thank You All!
After replacing a bad component (company shipped the replacement directly to me). The Stair Climber and lift works GREAT!
Came out of the box dented. Works fine, absolutely will leave a mark on wooden stairs. Had to give a customer a discount after the hard plastic lifting wheels marred new stairs.
Definitely works.. battery life extremely long satisfied
