Electric Stair Climbing Hand Truck- 550 lbs Weight Capacity ZW4250
Tory Carrier Return & Warranty Policy
Personal Reason Returns
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Return within 30 days if unopened/unused, in original condition.
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Customer pays round-trip shipping + 15% restocking fee. Free shipping orders will deduct original shipping cost.
Wrong Product Received
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Don’t open/use. Contact service@torycarrier.com with order number & photos.
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After verification, return the product. We’ll ship the correct item at no extra cost.
Defective Product
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Contact service@torycarrier.com within 30 days with issue details & photos/videos.
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If confirmed defective & not repairable, choose free replacement or full refund.
General Return Terms
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Non-quality returns: must be unopened/new; customer pays round-trip shipping + 15% restocking fee.
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Opened/used items not eligible. Missing parts may incur extra fees.
Exchanges
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Return product first (after approval), then place a new order. Refund processed after return.
Return Process
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Contact service@torycarrier.com with reason & proof.
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Get solution & return instructions.
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Return item within 5 business days.
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Refund/exchange processed after inspection.
Refunds take 1-2 weeks depending on bank.
Material Handling Equipment Warranty
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1-year limited warranty:
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First 30 days: free repair.
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31 days–12 months: free repair; customer pays 50% shipping.
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After 12 months: customer pays repair + shipping.
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Questions? Contact service@torycarrier.com or 678-404-5087.
Product details
550 lbs Heavy-Duty Capacity
Built with a thickened base plate and reinforced steel frame, this powered stair climbing hand truck easily handles loads up to 550 lbs. Perfect for both household and commercial use, it's designed for moving bulky or heavy items with less effort and more safety.
Reinforced Back Support Panel
The integrated back board keeps cargo stable while moving up and down stairs. It minimizes shaking during transport, ensuring your goods stay secure throughout the journey.
Intuitive Push-Button Operation
Simple to operate—just power on and press the “up” or “down” button to start moving. Stepless speed control lets you adjust the climbing speed precisely to match your pace and the load's weight.
Reduce Labor & Injury Risks
Designed for one-person operation, this electric dolly reduces labor costs by over 50% and helps prevent back and shoulder injuries. Ideal for transporting construction materials, gas cylinders, furniture, appliances, beverage crates, and more.
Adjustable Telescoping Handle
The handle adjusts to multiple heights and angles, allowing operators to find the most ergonomic position. Rotate or extend the handle to suit different tasks and user preferences.
12-Month Warranty & Nationwide Support
All Tory Carrier stair climbers come with a 12-month warranty and access to our nationwide service network. Certified technicians are available across the U.S. for maintenance or support. A wide range of accessories is also available for specialized needs.
