Tory Carrier was great to work with.
The shipping company they used was not! But this is not their fault.
This piece of equipment has exceptional ability for its price point. I looked at several units from different manufacturers before deciding to go with the T-3049. For units with similar capabilities and specifications many vendors were charging nearly twice the price. I have only used this unit for a few days, but it works great, has some extra safety features (Panel covering the chain on the mast, beeping sound while in reverse) that are a plus. So far, I would highly recommend this unit and company.
Just ask them not to ship with AAA Cooper transportation.