The shipping company they used was not! But this is not their fault.
This piece of equipment has exceptional ability for its price point. I looked at several units from different manufacturers before deciding to go with the T-3049. For units with similar capabilities and specifications many vendors were charging nearly twice the price. I have only used this unit for a few days, but it works great, has some extra safety features (Panel covering the chain on the mast, beeping sound while in reverse) that are a plus. So far, I would highly recommend this unit and company.
Just ask them not to ship with AAA Cooper transportation.
Used Super Light Full Electric Pallet Truck Lithium Power Pallet Jack 3300 lbs Capacity 48" Lx27‘’ W Forks Matthew S.
Sturdy Electric Pallet Jack with a Great Value
Purchased this refurb unit and could not be more happy! It is doing the job I need it to do and is very sturdy. We are using this to load Gaylord boxes filled with laptops onto a rail gate lift equipped box truck. The battery lasts quite some time and the pallet jack is quite capable of decent inclines with a load of 1200-1500lbs. Once you get accustomed to the safety limitations, operation is very smooth.
I have used it for two weeks and it works well. It arrived slightly damaged but does not affect the performance. Just disappointed a about new equipment being damaged
