Crawler Electric Stair Climber 330lbs CT150PA
Tory Carrier Return & Warranty Policy
Personal Reason Returns
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Return within 30 days if unopened/unused, in original condition.
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Customer pays round-trip shipping + 15% restocking fee. Free shipping orders will deduct original shipping cost.
Wrong Product Received
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Don’t open/use. Contact service@torycarrier.com with order number & photos.
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After verification, return the product. We’ll ship the correct item at no extra cost.
Defective Product
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Contact service@torycarrier.com within 30 days with issue details & photos/videos.
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If confirmed defective & not repairable, choose free replacement or full refund.
General Return Terms
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Non-quality returns: must be unopened/new; customer pays round-trip shipping + 15% restocking fee.
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Opened/used items not eligible. Missing parts may incur extra fees.
Exchanges
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Return product first (after approval), then place a new order. Refund processed after return.
Return Process
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Contact service@torycarrier.com with reason & proof.
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Get solution & return instructions.
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Return item within 5 business days.
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Refund/exchange processed after inspection.
Refunds take 1-2 weeks depending on bank.
Material Handling Equipment Warranty
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1-year limited warranty:
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First 30 days: free repair.
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31 days–12 months: free repair; customer pays 50% shipping.
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After 12 months: customer pays repair + shipping.
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Questions? Contact service@torycarrier.com or 678-404-5087.
Product details
400W Energy-Efficient Motor
Equipped with Tory Carrier’s patented 400W motor technology, this electric stair climber delivers strong power with low energy consumption. The motor features a durable shell, IP54-rated protection, and a fully enclosed actuator system. The reinforced step plate is strong enough to support foot placement during operation.
330 lbs Load Capacity
Easily transport items like printers, appliances, and furniture with a single operator. With a max capacity of 330 lbs, this powered stair trolley helps reduce labor costs significantly. Comes with a 145.6-inch safety strap to keep loads secure during transport.
Caterpillar Track Drive & Anti-Slip Wheels
Features a high-traction rubber crawler system for smooth stair climbing. The 10-inch solid tires are puncture-proof and explosion-resistant for added durability. Additional support wheels provide extra balance and grip for safe operation on various surfaces.
Simple & Ergonomic Control
The easy-to-use control panel includes a one-touch power button, upstairs/downstairs mode switch, and speed selector (fast/slow). The ergonomic foldable handle rotates 360° and adjusts to different angles for optimal control and user comfort.
Labor-Saving & Versatile Use
Maintain an upright position on stairs with full control over your cargo. Ideal for logistics, delivery services, retail, and appliance transport. Perfect for moving items like refrigerators, washing machines, toolboxes, beverage crates, and more.
Fast U.S. Shipping & Support
Package includes: 1* Tory Carrier CT150P electric stair climber, 1* lithium battery, 1* AC charger, 1* safety strap, 1* repair kit, and 1* user manual. Backed by a 12-month warranty (battery included) and lifetime technical support. U.S. warehouse located in California for fast, reliable delivery.
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