Automatic Stair Climber for Moving Appliance-684lbs CT310
Tory Carrier Return & Warranty Policy
Personal Reason Returns
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Return within 30 days if unopened/unused, in original condition.
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Customer pays round-trip shipping + 15% restocking fee. Free shipping orders will deduct original shipping cost.
Wrong Product Received
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Don’t open/use. Contact service@torycarrier.com with order number & photos.
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After verification, return the product. We’ll ship the correct item at no extra cost.
Defective Product
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Contact service@torycarrier.com within 30 days with issue details & photos/videos.
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If confirmed defective & not repairable, choose free replacement or full refund.
General Return Terms
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Non-quality returns: must be unopened/new; customer pays round-trip shipping + 15% restocking fee.
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Opened/used items not eligible. Missing parts may incur extra fees.
Exchanges
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Return product first (after approval), then place a new order. Refund processed after return.
Return Process
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Contact service@torycarrier.com with reason & proof.
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Get solution & return instructions.
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Return item within 5 business days.
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Refund/exchange processed after inspection.
Refunds take 1-2 weeks depending on bank.
Material Handling Equipment Warranty
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1-year limited warranty:
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First 30 days: free repair.
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31 days–12 months: free repair; customer pays 50% shipping.
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After 12 months: customer pays repair + shipping.
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Questions? Contact service@torycarrier.com or 678-404-5087.
Product details
Tory Carrier CT310 Automatic Stair Climber
The Tory Carrier CT310 Automatic Stair Climber makes moving heavy appliances up stairs effortless! With a robust 684 lbs capacity and dual powerful motors, it's the ultimate solution for transporting heavy items. Enjoy smooth, efficient, and safe mobility with this state-of-the-art automatic stair climber!
Key Features
Heavy Duty Power
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Load Capacity: 684 lbs
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Equipped with 2 electric motors and a rechargeable lithium battery
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Efficiently handles all types of staircases, including straight and spiral stairs
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Ideal for moving heavy appliances and goods with a single operator using the joystick control
Anti-Slipping Design
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Track Drive: Non-marking, anti-slipping crawler tracks for secure movement
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No more worrying about the risk of sliding or falling when using this stair climber
Simple Operation
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Joystick Control: Easy to use, with 5-speed settings for precise movement control
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Switch effortlessly between loading plate and crawler track modes
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Adjust from low speed to high speed depending on the task
Videos
| Model | ZW4250 |
| Item Weight | 70.5 lbs (32KG) |
| Material | Carbon Steel |
| Max Load Capacity | 551 lbs (250KG) |
| Battery Range | 38-84 Floors (≈1.1-2.4 hrs@35 steps/min)* |
| Highest Speed | 35 steps/min |
| Motor Type | DC Motor |
| Noise Level | **<70dB(A)** (Tested per ANSI S12.5) |
| Protection Grade | IP33 (Dust/Water Splash Resistant) |
| Stair Compatibility | - Riser Height: <8.27" (21CM) - Tread Depth: >9.84" (25CM) |
User Documentation
